CAPS LOCK or uppercase/lowercase issues in session

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cmarsura
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Joined: Mon May 22, 2017 2:28 pm

CAPS LOCK or uppercase/lowercase issues in session

Post by cmarsura » Thu Feb 07, 2019 4:15 pm

Hello
Sometimes our customers have strange problems with caps LOCK or uppercase/lowercase mode; The net effect is that, for example, in the same session, a Notepad instance writes to lowercase and another instance writes to uppercase. The problem appears randomly and various applications are affected.

Have you ever heard of such problems?

Using Flexicloud v 11.70.11.26 installed on Windows Server 2012R2; applications published via RemoteApp.

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admin
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Re: CAPS LOCK or uppercase/lowercase issues in session

Post by admin » Fri Feb 08, 2019 8:21 am

Hello,

In some cases, If caps lock is activated before you open your session, this issue may occur otherwise disabling caps lock will activate it in your session. This is a normal behavior that we inherit from Windows.
Olivier
TSplus support team administrator
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cmarsura
Posts: 49
Joined: Mon May 22, 2017 2:28 pm

Re: CAPS LOCK or uppercase/lowercase issues in session

Post by cmarsura » Fri Feb 08, 2019 10:34 am

Do you refer to having an application where keys are received uppercase and another application where entered keys are received lowercase and BOTH applications are in same rdp session ?
If yes, do you know a solution ?

Note that is -not- the same issue happening in Office applications as described here https://support.microsoft.com/en-us/hel ... sktop-sess

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admin
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Re: CAPS LOCK or uppercase/lowercase issues in session

Post by admin » Sun Feb 10, 2019 4:39 pm

Hello,

Ok no, I was referring to another issue where the status of the caps lock key would be inverted when opening the session, this is a RDP bug and we inherit it. Your case is different and I don't have any information about this.
Olivier
TSplus support team administrator
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