RDP problem with multi-session role

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wawio
Posts: 1
Joined: Sat Oct 13, 2018 6:15 pm

RDP problem with multi-session role

Post by wawio » Sun Oct 14, 2018 12:50 am

Dear support,

We have a problem that multi-session role switch to windows remote desktop by itself.
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Our devices:
TSPlus system edition 3 users v11.30.5.18
1 PC(windows 10 pro) with 3 different account(Ex. uesrA, userB, userC)
2 tablets

We use PC as a server and allowing tablets to RDP(by jump desktop). Everything works fine so far until last week.

On PC(login with userA), It popup asking to allow the RDP connection when I try to connect from the tablet with userB. Then, after I accept, userA on PC is logoff immediately like a single session. So, we figure out until we found on TSPlus that multi-session role switch to windows remote desktop by itself.

Anyway, where can I find a log or how to know why it's happened?


Thank you,
Wawio

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: RDP problem with multi-session role

Post by admin » Mon Oct 15, 2018 10:14 am

Hello,

Update with latest release and reboot.
Olivier
TSplus support team administrator
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