Assigning Application User Panel takes over 1 minute to populate

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spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Assigning Application User Panel takes over 1 minute to populate

Post by spmnemrc » Fri Sep 14, 2018 1:09 pm

In the TS-PLUS Admin tool, Application tab, assign application, it takes over 1 minute to populate the list of users.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Assigning Application User Panel takes over 1 minute to populate

Post by admin » Tue Sep 18, 2018 3:39 pm

Hello,

This performance issue may occur if you installed your TSplus server as a member of a large domain.

However, the AdminTool feature "Assign Application" is just a GUI which is writing in the file AppControl.ini.
It is very easy for you to use notepad and to do the job as you​​​​​​ wish.
This file is stored in C:\Program Files (x86)\TSplus\UserDesktop\files

To assign the application 5 to the users:
A
B
C
​of the domain​​​​​
TSPLUS
You will just have to type:
users=TSPLUS\A;TSPLUS\B;TSPLUS\C
And you will be set
Olivier
TSplus support team administrator
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spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Re: Assigning Application User Panel takes over 1 minute to populate

Post by spmnemrc » Fri Sep 21, 2018 2:26 pm

This is not a domain server. It only has about 30 users and 5 groups.

Kiemal
Posts: 30
Joined: Sat Jun 23, 2018 5:07 pm

Re: Assigning Application User Panel takes over 1 minute to populate

Post by Kiemal » Tue Sep 25, 2018 7:10 pm

How many application published ?

Size of your appcontrol.ini ?

Antivirus on server side ?

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Assigning Application User Panel takes over 1 minute to populate

Post by admin » Wed Sep 26, 2018 6:54 pm

Hello,

I have never seen this issue occurring with local accounts. Antivirus or corrupted operating system.
Olivier
TSplus support team administrator
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