going back to previous version

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cleung
Posts: 19
Joined: Wed May 10, 2017 3:09 pm

going back to previous version

Post by cleung » Tue Oct 31, 2017 8:01 pm

Hello,

since 10.50.10.29 revert my Enterprises Edition Unlimited users license to 3 day trial edition, is there a way to go back to 10.50.10.26? the server really need to be fixed as soon as possible...

thank you!

oliver_TS
Posts: 11
Joined: Tue May 30, 2017 10:04 am

Re: going back to previous version

Post by oliver_TS » Thu Nov 09, 2017 8:02 pm

Hello,

have you been able to apply your license?

This is the comment of the updaterelease 10.50.10.31 concerning the licence issue
When a license was Unlimited, the system service was truning it to a trial license. It is fixed now.
For all customers having this annoyance, the solution is:
1) Stop the service Application Publishing Service (APS)
2) Downlaod and apply this Update patch
3) Use the AdminTool license tab Activate License tile
to activate the Unilimited license
4) Reboot

Regards
Oliver - TSPLUS Support

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