Windows Plugin doesn't connect
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- Posts: 7
- Joined: Fri Feb 17, 2017 2:22 pm
Windows Plugin doesn't connect
The "Windows Connection Plugin Version 9.80.0.44" (Set-Remote Appclient.exe ) is unable to connect as a external software of a web browser. Isn´t there a newer version?
Re: Windows Plugin doesn't connect
Hello,
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
Olivier
TSplus support team administrator

TSplus support team administrator

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- Posts: 7
- Joined: Fri Feb 17, 2017 2:22 pm
Re: Windows Plugin doesn't connect
Yes. It seams that the pluin is just for old windows, I will try. Everything works fine with the google chrome fr html5, p.e., or a remoteapp, but this plugin doesn´t connect as a external software.
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- Posts: 7
- Joined: Fri Feb 17, 2017 2:22 pm
Re: Windows Plugin doesn't connect
admin wrote:Hello,
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
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- Posts: 7
- Joined: Fri Feb 17, 2017 2:22 pm
Re: Windows Plugin doesn't connect
admin wrote:Hello,
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
Re: Windows Plugin doesn't connect
Hello,
delete all cookies, after close browser, reopen browser, and retry again, but this time allow installation.
delete all cookies, after close browser, reopen browser, and retry again, but this time allow installation.
TSplus HTML5 and Java web engineer
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- Posts: 7
- Joined: Fri Feb 17, 2017 2:22 pm
Re: Windows Plugin doesn't connect
Do you have a video to prove me that it works?juwagn wrote:Hello,
delete all cookies, after close browser, reopen browser, and retry again, but this time allow installation.
Re: Windows Plugin doesn't connect
Hello,
We have better than that, please try out our demo server : https://demo.tsplus.net/index.html
Make sure your browser or any security software is not preventing the execution of the client or try with a different browser.
We have better than that, please try out our demo server : https://demo.tsplus.net/index.html
Make sure your browser or any security software is not preventing the execution of the client or try with a different browser.
Olivier
TSplus support team administrator

TSplus support team administrator
