Connection from Windows Phone and Windows mobile

Get help with installation and setup problems
madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Connection from Windows Phone and Windows mobile

Post by madmax » Fri Dec 23, 2016 2:20 pm

Hello

It's not possible to connect tsplus server via Windows Phone and Windows Mobile ? There are a especial setting or something to install to do this ?

Thanks in advance.

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Connection from Windows Phone and Windows mobile

Post by admin » Fri Dec 23, 2016 2:59 pm

Hello,

Connecting with a smart phone or tablet is possible if you use either any RDP client software available for these device or TSplus HTML5 web client. More information about this feature can be found here : http://www.terminalserviceplus.com/docs ... ile-device

And you see the result for yourself by connecting to our online demo available here : https://demo.tsplus.net/index.html

In order to set this up, you need to have a Mobile or Enterprise edition of TSplus and make a port redirection rule on your internet router to allow 80 / 443 TCP port. In the demo that we set up, we are also using a DNS provider so that the end user does not have to type in an IP address.
Olivier
TSplus support team administrator
Image

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: Connection from Windows Phone and Windows mobile

Post by madmax » Fri Dec 23, 2016 8:54 pm

Hello

I can connect using Android and iPhone via HTML5 browser, but using Windows Phone or Mobile the screen blinks on blue and appears a message wich I can`t clearly read because it`s too fast, but with "not found" on it.

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: Connection from Windows Phone and Windows mobile

Post by juwagn » Sat Dec 24, 2016 11:16 am

Hello,

just checked http://demo.tsplus.net on my Windows phone device, it worked fine so far on Nokia lumia 630 with IE Mobile 11.0 (older device already)
Then it was confirmed to work with Nokia lumia 950 with developer preview IE Mobile Edge (or 12), also latest available Windows mobile system with latest IE.

You can check your device with http://demo.tsplus.net
it will log the userAgent of your device and I will check then if your Windows mobile device comply with minimal technical pre-requisites.
TSplus HTML5 and Java web engineer

jkuijt
Posts: 114
Joined: Sat Jan 04, 2014 1:41 pm

Re: Connection from Windows Phone and Windows mobile

Post by jkuijt » Sat Dec 24, 2016 1:28 pm

Hello,

It's working great in Edge on my Microsoft Lumia 950! :)
Juergen did a great job!

Best regards
Jeffrey

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: Connection from Windows Phone and Windows mobile

Post by madmax » Sat Dec 24, 2016 7:15 pm

Hello

Still not working. I'm using Lumia 435 DTV with UC Browser. Maybe it's something specific to this phone. I will ask the client to make another attempt with his Lumia 950 using Edge instead of UC.

Thanks

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: Connection from Windows Phone and Windows mobile

Post by juwagn » Sat Dec 24, 2016 10:44 pm

Hello,

UC Browser reuses IE engine on Mobile Windows device so from point of view of code that is native IE browser, by my self it worked fine same way like IE.
I have checked the log from demo.tsplus.net in the hope to find your device but like it looks either you did not test it there(but I assume you did) or the connection did not get a chance to be established.
However try to update your device to latest Windows version and check firstly native IE browser.
TSplus HTML5 and Java web engineer

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: Connection from Windows Phone and Windows mobile

Post by madmax » Sun Dec 25, 2016 2:00 am

Hello

I had tried accessing http://demo.tsplus.net as you sugested and still not working, but it's not a big deal, the phone doesn't have enough memory to update to WM and soon will be replace by a more powerful one. The client phone (Lumia 950) is ok now.

Thanks for your attention.

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: Connection from Windows Phone and Windows mobile

Post by juwagn » Sun Dec 25, 2016 12:04 pm

Hello,

I have older device than your
http://www.gsmarena.com/nokia_lumia_630-6232.php
April 2014, 8 GB, 512 MB RAM, Microsoft Windows Phone 8.1

You have
http://www.gsmarena.com/microsoft_lumia ... m-6949.php
January 2015, 8 GB, 1 GB RAM, Microsoft Windows Phone 8.1 (planned upgrade to Windows 10)

according to all parameters your device is newer, has same Windows version and 2x more RAM than by me.
I do not see any evident reason why it shouldn't work (Except that tested devices are from Nokia and your from Microsoft, but I do not expect big difference however good possible your device is not recognized)

So I am very wondering why it does not work by you, are you sure it is Lumia 435?

Could you please do me a favour and provide output from that site
http://www.whatsmyua.com/
For your Lumia 435
TSplus HTML5 and Java web engineer

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: Connection from Windows Phone and Windows mobile

Post by madmax » Mon Dec 26, 2016 2:10 pm

Hello

Yes, it's a Lumia 435 DTV (with digital TV);I bought it on Microsoft Store. The RAM is enough to run WM, but the storage capacity isn't enough to download and update, I developed apps with critical control data that cannot be backed up and restored, a kind of security control I created for specific purposes that will be on testing for few months more. Attached is the User agente result.

I hope this can be useful. Thanks for your attention.
Attachments
wp_ss_20161226_0001.jpg

Post Reply