Logoff users

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SaleCar
Posts: 43
Joined: Mon Sep 29, 2014 8:10 am

Logoff users

Post by SaleCar » Sun Nov 13, 2016 10:32 am

When we try from admin account to logoff another users (regardless they are disconnected or not), we can't because Task Manager stuck at that moment. It seems like TSPlus at that point open some dialog in background so we can not see him and completly stuck Task Manager because he is waiting to response from that dialog.

Very rarely that dialog can be partially seen so I screen-shooted that moment and it would be nice if someone look and tell us what that dialog is and how to disable it because we can not interact with him and sign out users. Look at left side of picture and not-real-window with words "If you...".
tsplus logoff.png

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Logoff users

Post by admin » Mon Nov 14, 2016 4:48 pm

Hello,

Make sure to install the latest release. You can logoff users by using the session manager in the server tile of the admin tool which has better overall performance.
Olivier
TSplus support team administrator
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SaleCar
Posts: 43
Joined: Mon Sep 29, 2014 8:10 am

Re: Logoff users

Post by SaleCar » Mon Nov 14, 2016 6:24 pm

We know for that but we don't use it because list is not sorted, we can not find usename that we want to log off. Sometimes we have 120 users online. Task Manager have sorting.

adrien
Posts: 43
Joined: Thu Sep 10, 2015 10:39 am

Re: Logoff users

Post by adrien » Thu Nov 17, 2016 11:13 am

Hello,

Sorting is a nice feature indeed, so we just added it.
Could you download this file: http://dl-files.com/sessionsmanager.bin and put it in "C:\Program Files (x86)\TSplus\UserDesktop\files", then try again our Sessions Manager program? It should have column sorting.

This new feature will also be included in our next release - if you face any issue please email us at support@terminalserviceplus.com and ask for Adrien (that's me!) so I can investigate and fix it!
Adrien
TSplus CTO

SaleCar
Posts: 43
Joined: Mon Sep 29, 2014 8:10 am

Re: Logoff users

Post by SaleCar » Thu Nov 17, 2016 12:04 pm

It works, thanks.

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