After key in Logon & password the application at client pc, nothing show on screen

[tian hoo]

i had created 1 tsplus application for client use. but after i run the application and key in the logon & password. there is nothing appear even i wait for longer time. but for the rest of pc, it will show the floating panel. Only this PC can not show anything, how should i fix the problem?

[admin]

Hello,

This means your application may not be suitable to be published as a unique application. Possibly because it require a full profile to be created. In order to do so, you need to open a session once with a full remote desktop..This issue can also occur because it got explorer.exe dependencies which is not an issue when a full remote desktop is launched.

I recommend you to first start with assigning the remote desktop and try again.

[tian hoo]

i had tried change to remote desktop mode, but it still show the same issue. But there is no problem if i use windows remote dekstop connection, i can manage remote access to same pc...

[admin]

Hello,

Please download and install this update for TSPlus : http://dl-files.com/data/UpdateRelease.exe

Make sure no users are logged in before installing this update, you can check for remote users by launching a task manager and clicking on the users tab. Disabling your anti virus is also recommended.

A reboot will be required.

You will find more detailed information about TSplus updating process here : http://www.terminalserviceplus.com/docs ... rvice-plus