it always show remote dekstop mode when i use tsplus application created by portable client generator

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tian hoo
Posts: 4
Joined: Fri Oct 28, 2016 1:08 am

it always show remote dekstop mode when i use tsplus application created by portable client generator

Post by tian hoo » Fri Oct 28, 2016 2:10 am

Hi all, before i activate the tsplus license, i can see the floating panel when i use tsplus application created by portable client generator. but after i activated the license, i always see in remote desktop mode even i create new user account and check all the tsplus setting. Can anyone help me?

hansen
Posts: 137
Joined: Wed Dec 02, 2015 12:23 am

Re: it always show remote dekstop mode when i use tsplus application created by portable client generator

Post by hansen » Fri Oct 28, 2016 5:03 pm

Have you assigned only floating panel to the user?

tian hoo
Posts: 4
Joined: Fri Oct 28, 2016 1:08 am

Re: it always show remote dekstop mode when i use tsplus application created by portable client generator

Post by tian hoo » Mon Oct 31, 2016 12:59 am

I had assign floating panel to user in tsplus but when i use application to login, it still give me remote desktop mode...totally no idea how to solve.....

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admin
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Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: it always show remote dekstop mode when i use tsplus application created by portable client generator

Post by admin » Mon Oct 31, 2016 6:09 pm

Hello,

Make sure you did not assign the remote desktop application to a group or to this user as this application as priority over others. If the issue persist I recommend you to apply the latest update.
Olivier
TSplus support team administrator
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