Web Server Ports Stopped?

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geedee
Posts: 34
Joined: Tue Mar 22, 2016 8:47 am

Web Server Ports Stopped?

Post by geedee » Tue Apr 12, 2016 7:59 am

Hello All

I have come across an issue where my installed ports of:
HTTP - 81
HTTPS - 444
have just stopped listening.
I have a number of sites with this setup and our demo server has just stopped?

I can assign 445 but every time I try to correct back to 81 or 444 I get a message" The port XXX must be assigned to HTTP/S web server process..."
Screenshot
Screenshot
I have also attempted to manually alter the AppControl.ini but that has not helped.

Note that nestat also does not show 81 or 444 in nestat but the ports are currently open in our modem router.

Any advice will be greatly appreciated.

Sean

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Web Server Ports Stopped?

Post by admin » Tue Apr 12, 2016 8:39 am

Hello,

1) Remove your current installed Java 32 bits version
2) After uninstall, remove the reminding C:\Program Files (x86)\Java folder and in C:\ProgramData (hidden folder)
3) Download from Oracle site the Java 64 bits offline installation package
4) Install it
5) Restart the TSplus web servers
Olivier
TSplus support team administrator
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geedee
Posts: 34
Joined: Tue Mar 22, 2016 8:47 am

Re: Web Server Ports Stopped?

Post by geedee » Tue Apr 12, 2016 9:44 am

No go.

Just uninstalled.
Rebooted.
Installed 64bit as advised.
Rebooted.

Still I cannot assign PORT 444?

*I have port 443 open but that is to a different web server. Is that an issue? It was not before....

Advice?

Sean

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Web Server Ports Stopped?

Post by admin » Tue Apr 12, 2016 1:24 pm

Hello again,

Sorry but after double checking it seems that 444 tcp port is reserved by TSplus, so this specific port cannot be used for HTTPS. The port TCP 444, 81 and 19955 are reserved and cannot be used. These ports do however not need to be redirected as they serve a technical purpose, 81/444 are used in case of TSplus using a different web server such as IIS, and 19955 is used for loadbalancing.
Olivier
TSplus support team administrator
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geedee
Posts: 34
Joined: Tue Mar 22, 2016 8:47 am

Re: Web Server Ports Stopped?

Post by geedee » Tue Apr 12, 2016 11:22 pm

Thanks

Very strange as I have 5 other sites already using those ports successfully?

Never an issue til now.

Thanks for the update.

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