RemoteApp issue

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Parity
Posts: 3
Joined: Fri Feb 26, 2016 9:26 am

RemoteApp issue

Post by Parity » Fri Feb 26, 2016 9:46 am

Hello.

We have a little problem with some clients that connect to the server with RemoteApp
We assign an application, and when the client is connected, it appear what seems to be the application taskbar icon floating over the client taskbar, and hiding the date and time area.
On some client, and only some times, clicking over the taskbar, this "icon" disappear.

This issue ocurs on some windows XP with RDP client 6.0 and on some Windows 10 with RDP client 10

Any idea?

Thanks in advance.

Regards.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: RemoteApp issue

Post by admin » Fri Feb 26, 2016 4:44 pm

Hello,

In order to avoid overlapping the local taskbar with your remote application you need to select the "Don't overlap the local taskbar" located in the seamless tab of the client generator. More information about this can be found here : http://www.terminalserviceplus.com/docs ... ion-client
Olivier
TSplus support team administrator
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Parity
Posts: 3
Joined: Fri Feb 26, 2016 9:26 am

Re: RemoteApp issue

Post by Parity » Mon Feb 29, 2016 11:22 am

Thank you Olivier.

Unfortunately, the "seamless" tab disappeared after we licenses the trial version.
Could you help us with this issue?

Regards.

Parity
Posts: 3
Joined: Fri Feb 26, 2016 9:26 am

Re: RemoteApp issue

Post by Parity » Mon Feb 29, 2016 4:39 pm

admin wrote:Hello,

In order to avoid overlapping the local taskbar with your remote application you need to select the "Don't overlap the local taskbar" located in the seamless tab of the client generator. More information about this can be found here : http://www.terminalserviceplus.com/docs ... ion-client
Thank you Olivier.

Unfortunately, the "seamless" tab disappeared after we licenses the trial version.
Could you help us with this issue?

Regards.

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: RemoteApp issue

Post by admin » Mon Feb 29, 2016 6:03 pm

Hello,

The seamless client is available again, so updating your TSplus server is the solution. The RemoteApp connection client can also work with the "overlap the local taskbar" setting.
Olivier
TSplus support team administrator
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