Get help with troubleshooting issues
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philipppc
- Posts: 5
- Joined: Mon Mar 09, 2015 3:16 pm
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by philipppc » Thu Mar 12, 2015 8:06 am
philipppc wrote:admin wrote:Hello,
This issue is not related to TSplus, but to the applications you are publishing, for example if you publish Office 2007 instead of Office 2010/2013 you will not have this blinking issue.
Dear admin
Whats the goal then that we use older software with youre software?
We use a accesdb and office 2010 on that server ..
Like claimed 2 weeks ago no problems at all no flickering stuttering.....
Since then after a update its started....
We have 6 compagnies using this sofware time to handle it different then.
Thx!
Update:
When no flickering happens i see the remote full dekstop
When flickerings happens i get a sidebalk instead off the full dekstop.
Maby this is usefull for a solution?
In regards.
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philipppc
- Posts: 5
- Joined: Mon Mar 09, 2015 3:16 pm
Post
by philipppc » Thu Apr 02, 2015 8:15 am
philipppc wrote:philipppc wrote:admin wrote:Hello,
This issue is not related to TSplus, but to the applications you are publishing, for example if you publish Office 2007 instead of Office 2010/2013 you will not have this blinking issue.
Dear admin
Whats the goal then that we use older software with youre software?
We use a accesdb and office 2010 on that server ..
Like claimed 2 weeks ago no problems at all no flickering stuttering.....
Since then after a update its started....
We have 6 compagnies using this sofware time to handle it different then.
Thx!
Update:
When no flickering happens i see the remote full dekstop
When flickerings happens i get a sidebalk instead off the full dekstop.
Maby this is usefull for a solution?
In regards.
update:
Since 2 weeks i removed TSplus and installed an older version
Since that time my customers don't have anny issues no more.
thx for the support!
In regards
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admin
- Site Admin
- Posts: 1649
- Joined: Wed Sep 05, 2012 6:38 am
Post
by admin » Thu Apr 02, 2015 8:38 am
Hello,
The older release do not include any fix for this blinking issue, however the latest release is now including this fix.
Olivier
TSplus support team administrator
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vtqtech
- Posts: 2
- Joined: Wed Feb 24, 2016 12:26 am
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by vtqtech » Wed Feb 24, 2016 12:30 am
Can someone ANYONE please tell me a new link for BLINKINGPATCH.EXE???
PLEASE
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admin
- Site Admin
- Posts: 1649
- Joined: Wed Sep 05, 2012 6:38 am
Post
by admin » Wed Feb 24, 2016 10:47 am
Hello,
This patch was removed as it is included in 9.10.
Olivier
TSplus support team administrator
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vtqtech
- Posts: 2
- Joined: Wed Feb 24, 2016 12:26 am
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by vtqtech » Mon Feb 29, 2016 9:12 pm
First and foremost, thank you for replying.
Secondly, My apologies, but what is 9.10? I just have several Windows Server 2012R2 VM's that start that flickering when more than one person is logged on remotely via standard RDP from a Windoes 7x64 laptop.
Does the blinking patch not fix it? If so where can I get it? If not, does anyone else have any helpful advice please?
Respectfully
vtqtech
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IvanGB
- Posts: 93
- Joined: Sat Feb 06, 2016 2:26 pm
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by IvanGB » Tue Mar 01, 2016 10:42 am
Hi vtqtech.
Just to let you know that 9.10 is the latest TSplus version, which probably solves this issue.
I am sure the support team will jump in and help you further if you need.
Best.
Ivan
