Can't pick from multiple app servers

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don@pcadmin.com
Posts: 2
Joined: Mon Jun 08, 2015 5:31 am

Can't pick from multiple app servers

Post by don@pcadmin.com » Mon Jun 08, 2015 5:37 am

I did a test install of version 8.20.5.10.

As I understand it, I can create a multiple server list. I have done so. I have assigned a test user to both servers. From the YouTube video, I should see a server option in the login screen to pick which server to use. I don't get this option. Only Username, Password & Domain. No Server. I've cleared the client web cache and refreshed the page multiple times.

Suggestions??

Thanks,
Don

don@pcadmin.com
Posts: 2
Joined: Mon Jun 08, 2015 5:31 am

Re: Can't pick from multiple app servers

Post by don@pcadmin.com » Mon Jun 08, 2015 5:40 am

More information:

I also checked (and unchecked) the "Generate a Gateway Portal enabled Web Page) option in the Webmaster Toolkit, along with HMTL5, Java & Windows.

Don

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Can't pick from multiple app servers

Post by admin » Mon Jun 08, 2015 1:10 pm

Hello,

Make sure you enabled the "Gateway portal feature", make sure you assigned your servers to users / groups : terminalserviceplus.com/docs/managing-gateway-users

You may have to refresh your client browser to reflect the changes.
Olivier
TSplus support team administrator
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