I have several users who cannot print from google chrome using HTML5 -- it is printing a blank page.
My users print from google chrome, using the built in pdf viewer available with chrome, then choose print. The printer just prints a blank page. Users are advising the first printout is OK but any other time they print w/out logging off, it simply prints a blank page.
Can't print from Google Chrome -- Blank pages
Re: Can't print from Google Chrome -- Blank pages
Hello,
I do not reproduce this issue, are you using the latest release of TSplus ?
I do not reproduce this issue, are you using the latest release of TSplus ?
Olivier
TSplus support team administrator

TSplus support team administrator

Re: Can't print from Google Chrome -- Blank pages
Sorry about the late reply on this. It appears this was a google chrome bug:
code.google.com/p/chromium/issues/detail?id=488697
code.google.com/p/chromium/issues/detail?id=488697
Re: Can't print from Google Chrome -- Blank pages
Hello,
It seems the latest release of Chrome fixes this issue. If you still cannot print using the Universal Printer, reinstalling it should solve this issue as it may not be related to Chrome.
The solution:
Apply dl-files.com/Setup-UniversalPrinter.exe
AND
Reboot (mandatory)
It seems the latest release of Chrome fixes this issue. If you still cannot print using the Universal Printer, reinstalling it should solve this issue as it may not be related to Chrome.
The solution:
Apply dl-files.com/Setup-UniversalPrinter.exe
AND
Reboot (mandatory)
Olivier
TSplus support team administrator

TSplus support team administrator
