Having horrible time trying to set up trial!

[geniusware]

I'm into my last two days of my 14-day TSPLus trial and, not being a network admin, I know virtually nothing about setting up all of this DynDNS, TightVNC, and router stuff. I've tried, but keep running into unexplained things that bring me to a standstill. I can't even figure out which website I need to go to - TSPlus.org or TSPLus.net! I can't find any documentation on how to use the tile face administrator tool.

I installed my trial BEFORE knowing that I needed to setup TightVNC and DynDNS first, so my trial is wasting away!

I've seen all your videos and a lot of stuff is left out of things. There is too much assuming in the documentation and videos that I know what I'm doing - I do NOT, so a lot of essential info is left out.

Is there a TSPlus setup instructions for Dummies guide somewhere? I can't believe the amount of worthless dribble that is tried to be passed off as documentation.

I was hoping to be a reseller and setup a demo for my clients to show them how great it works (it's been set it up by other client IT department), but I can't even set it up myself!

Does anyone know of a program like TSPlus that is a lot easier to setup from scratch and get going on?

[admin]

Hello,

If you need to setup your server for an internal use, there is no need to set up any port redirection rule or dyndns.
I think the easiest way of showing you how TSplus works is to see this video first : docs.terminalserviceplus.com/video-tutorials#getting-started
Now regarding dyndns you will find a FAQ showing you how to do it here : tsplus.net/support/kb/faq.php?id=30

For router configuration since every router is different it is hard to show you how this is done... However usually all router can be configured easily by accessing them using a browser with the IP of the router. I attached a screenshot on how it should look. Hope that helps !

[sparrow]

Is it true that TightVNC is required?

I have also found the install and config docs are impossible to follow. The management interface to tsplus seems to have changed to a tile ui and I can't find some of the primary AdminTOOL features. And there is a complete lack of anything like an overview. Clearly if someone knows a lot about tsplus, the guide would be meaningful, but there are so many important gaps for a new user that it's a basket case. I've written to support to get some additional input.

[admin]

Hello,

No tightvnc is not required
our updated online documentation is accessible here and will give you a good overview what is possible to achieve with TSplus : terminalserviceplus.com/docs/