error msg regarding program start after login

[incredibill]

My apologies, I don't have the exact error message, but for some users we're now getting a message at login alike to "cannot start application c:\psm\psm.exe". And for sure, that folder and file no longer exist. At one time this was a published application that I attempted to start upon login, but never actually got it to work. Anyway, we did not receive any error until I upgraded from 9.3 to 9.9 a few days ago. This program is not listed in the list of published applications. Perhaps there's some remnant in a configuration file? Also, if it matters, we use windows Remote Desktop Connection.

[admin]

Hello,

This is a quite strange issue indeed. Open a Windows explorer, locate and edit with notepad the AppControl.ini file in C:\Program Files (x86)\TSplus\UserDesktop\files

You will see the list of published application, it will look like this :

[App7]
appname=MSTSC
path=C:\Windows\System32\mstsc.exe
startup=C:\Windows\System32
cmdline=C:\tmp\demo.rdp
maximized=no
minimized=no
hide=no
all_users=no
users=
groups=
[App8]
appname=explorer
path=C:\Windows\System32\explorer.exe
startup=C:\Windows\System32
cmdline=
maximized=no
minimized=no
hide=no
all_users=no
users=
groups=

In the example above, the application 7 is mstsc and application 8 is explorer, deleting the whole paragraph will delete the published application. Do not forget to save the file afterwards.

[incredibill]

Thanks for your reply. Unfortunately, there is no reference to the startup program in the ini file. I tried to attach the ini file using your Add files button, but after selecting I get an invalid extension error.

[admin]

Hello,

You can also check in start up registry by clicking on start / execute : msconfig and click on the startup tab. Uncheck all unnecessary items.
This issue can come also from a bad uninstallation process, in which case you may have to either reinstall / uninstall it again or use a third party software to clean the registry such as Revo uninstaller.