Sessions not disconnecting

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johnrollins
Posts: 25
Joined: Fri Nov 11, 2016 4:36 pm

Sessions not disconnecting

Post by johnrollins » Fri Nov 11, 2016 4:46 pm

I am trialing TSPlus at the moment and have noticed that for certain users their session doesn't disconnect when the application is shut down. The problem appears to be related to Windows 10 users.

For instance, each user logs in using the same login and password and runs an application using the web portal. They then close the application. The sessions for Windows 8.1 users are disconnected. The sessions for Windows 10 users remain indefinitely.

Can you look into this please and let me know if it is a problem. I am running the latest demo version of TSPlus.

Thanks,
John

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Sessions not disconnecting

Post by admin » Wed Nov 16, 2016 8:45 pm

Hello,

I believe that this issue has been fixed with the latest release.
Olivier
TSplus support team administrator
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johnrollins
Posts: 25
Joined: Fri Nov 11, 2016 4:36 pm

Re: Sessions not disconnecting

Post by johnrollins » Thu Nov 17, 2016 11:59 am

I am running the latest demo version, downloaded last week, Administration Console version 9.60.11.8. Is there a later version?

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