Virtual Printer - Issue with large documents

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Brian
Posts: 89
Joined: Thu Mar 21, 2013 6:19 pm

Virtual Printer - Issue with large documents

Post by Brian » Tue May 10, 2016 4:11 pm

Hi,

I have reports that can generate anywhere from a few pages to 300+. It seems the Virtual Printer doesn't like to handle much over 125 pages. When you hit print, choose virtual printer, nothing ever comes up (if the report generated is 125+ pages). I've waited 30+ minutes and it will not work. If you switch the the "Universal Printer" It will print these reports. Anyone else experiencing this? Happens from version 8.40.12.14 and 9.30.4.27 and we only use HTML5, 1 application published.

Thanks,
Brian

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: Virtual Printer - Issue with large documents

Post by juwagn » Wed May 11, 2016 12:46 am

Hello Brian,

thank you for reporting it.
The new update with fix for that problem will be sent to main office tomorrow, so I hope the setup will be availabe soon.

Sincerely yours, JW.
TSplus HTML5 and Java web engineer

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