TSPlus only allowing 1 login

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AMHarris
Posts: 1
Joined: Fri Mar 25, 2016 10:45 am

TSPlus only allowing 1 login

Post by AMHarris » Fri Mar 25, 2016 10:50 am

Have TSPlus running 6.50 Printer Edition and it now only allows a single session when I have 5 license, I think the service has stopped and the servers normal RDP might me answering, what can I look for to confirm this diagnosticaly?

adrien
Posts: 43
Joined: Thu Sep 10, 2015 10:39 am

Re: TSPlus only allowing 1 login

Post by adrien » Fri Mar 25, 2016 3:09 pm

Hello,

I advise you to update to our latest version using http://dl-files.com/UpdateRelease.exe

If the update program asks for an Update Code, please send us an email at support@terminalserviceplus.com

Updating will probbaly fix your issue, as our new versions are compatible with a lot more Windows updates.
As always, please backup your server before doing an update.
Adrien
TSplus CTO

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