HTML5 Download issue

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chadPT
Posts: 12
Joined: Thu Dec 28, 2017 7:40 pm

HTML5 Download issue

Post by chadPT » Tue Jan 30, 2018 11:36 pm

Using TSPlus 10.50 HTML5 app

Using the TSPlusGUI for file download. The first time you download a file it works fine. If you try to download the same file name again, nothing happens. Looks to be not overwriting the file if it already exists in the temp tsclient folder. Downloading the file work fine if you log out and log back in (temp is cleared).

Is there a setting that will either?:
-clear temp folder after download
-download file but with (1) or (2) after? Example, hit download once -> downloads example.txt hit download again -> downloads as example(1).txt

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: HTML5 Download issue

Post by juwagn » Wed Jan 31, 2018 7:17 am

Hello,

do you mean you use Tsplus upload tool (top menu - From Server To PC) to send files to browser so that file download popups? It is not clear from your description what exactly you do?!

Check in your www/software/html5/settings.js the variable
W.fileAddGetStamp, if existing it should be set to "yes", if not existing, then upgrade your Tsplus installation (just manually adding this variable would not add new functionality)
It was because of Chrome bug on txt files which were cached when same file name was used.
Moreover you can use usual Explorer to upload files to \\tscliient\WebFile manually.
Explorer would notice there is same named file in \\tscliient\WebFile and overwrite it, and for sure browser popup gets displayed.

However even if that tool was not developed by me, but anyway I can NOT confirm your problem, this tool (From Server To PC) works fine by me every time i choose same file, so learn please to upgrade firstly before reporting any bug, most highly it was fixed!
Always check if there is new update version in AdminTool_GUI->License->Check For Update
TSplus HTML5 and Java web engineer

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