I cant connect after installed the update kb4038788

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tomyperez
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Joined: Mon Oct 09, 2017 1:33 pm

I cant connect after installed the update kb4038788

Post by tomyperez » Mon Oct 09, 2017 1:41 pm

I have problem with TSplus, I cant connect after installed the update kb4038788. Please Help me

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: I cant connect after installed the update kb4038788

Post by admin » Tue Oct 10, 2017 4:47 pm

Hello,

The solution is to apply the latest update release.

Please download and install this update for TSPlus : http://dl-files.com/data/UpdateRelease.exe

Make sure no users are logged in before installing this update, you can check for remote users by launching a task manager and clicking on the users tab. Disabling your anti virus is also recommended.

A reboot will be required.

You will find more detailed information about TSplus updating process here : http://www.terminalserviceplus.com/docs ... rvice-plus
Olivier
TSplus support team administrator
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