Doesn't save Credentials
Doesn't save Credentials
I have just upgraded to version 10.40.8.5 and now I always have to put in my credentials even if they are saved in the RDP connection.
Re: Doesn't save Credentials
Hello,
Open a Control Panel > User Accounts > Manage your credentials and remove the saved credentials of the Tsplus servers, restarting mstsc.exe and checking the "Allow me to save the credentials".
Open a Control Panel > User Accounts > Manage your credentials and remove the saved credentials of the Tsplus servers, restarting mstsc.exe and checking the "Allow me to save the credentials".
Olivier
TSplus support team administrator
TSplus support team administrator
Re: Doesn't save Credentials
It doesnt work. There are no credentials on the TSPlus Server saved. We use normal RDP connections. After the update yesterday it doesnt seem to work.
Re: Doesn't save Credentials
Hi gvsoft.
I had the same problem and got it fixed with these steps. The admin didn't mention, but all this has to be done on the client side, not the server.
Cheers.
Ivan
I had the same problem and got it fixed with these steps. The admin didn't mention, but all this has to be done on the client side, not the server.
Cheers.
Ivan
Re: Doesn't save Credentials
How am I supposed to restart the mstsc.exe and where is the allow me to save my credentials?
Re: Doesn't save Credentials
Can someone write me the steps exactly what am I suppose to do and where to do it. The TSPlus server is a Windows Server 2012R2 and I have Windows 10.
Re: Doesn't save Credentials
Hello,
Please follow the steps mentioned above on client's side as suggested by Ivan. Then open the native RDP client (mstsc.exe) and check the "Allow me to save credentials" box.
If you connect using a TSplus connection client, you can verify that your credential are correct with this procedure or you can generate a new one with your username / password : https://www.terminalserviceplus.com/doc ... ted-client
Please follow the steps mentioned above on client's side as suggested by Ivan. Then open the native RDP client (mstsc.exe) and check the "Allow me to save credentials" box.
Olivier
TSplus support team administrator
TSplus support team administrator
Re: Doesn't save Credentials
There is no such thing as Allow me to save credentials.
Re: Doesn't save Credentials
Hello,
That is a strange screenshot you have here and I have never seen this before, well I don't know about this one. It must be a security setting somewhere, maybe you'll have better chance on google.
Have you tried generating a new connection client after clearing your deleting your credentials as suggested before on client side ?
That is a strange screenshot you have here and I have never seen this before, well I don't know about this one. It must be a security setting somewhere, maybe you'll have better chance on google.
Have you tried generating a new connection client after clearing your deleting your credentials as suggested before on client side ?
Olivier
TSplus support team administrator
TSplus support team administrator
Re: Doesn't save Credentials
HI,
the mstsc image posted by admin shows the mstsc.exe connection dialog when you do not have any credentials saved for that server.
The mstsc image posted by gvsoft shows the mstsc.exe connection dialog when you --already-- have a connection for that server stored in credentials manager.
@gvsoft: check the credentials manager again, but pay attention to check all the credentials because you can have your credentials saved in the Generic Credentials section instead of the Windows Credentials. At least, this happens to me, where all the credentials to TSPLUS servers are store in the Generic Credentials section.
the mstsc image posted by admin shows the mstsc.exe connection dialog when you do not have any credentials saved for that server.
The mstsc image posted by gvsoft shows the mstsc.exe connection dialog when you --already-- have a connection for that server stored in credentials manager.
@gvsoft: check the credentials manager again, but pay attention to check all the credentials because you can have your credentials saved in the Generic Credentials section instead of the Windows Credentials. At least, this happens to me, where all the credentials to TSPLUS servers are store in the Generic Credentials section.