4k Monitor

Get help with troubleshooting issues
Post Reply
MichaelH
Posts: 49
Joined: Tue Jan 29, 2013 10:24 am

4k Monitor

Post by MichaelH » Tue Oct 25, 2016 2:18 pm

Hi

One of our clients has a laptop that has a quad HD (4k) screen, the connection through a Ts Plus client is very small it seems to be the same with Microsoft Remote Desktop, its fine through HTML Client, can anyone recommend any scaling options.

Thanks

Michael

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: 4k Monitor

Post by admin » Tue Oct 25, 2016 5:53 pm

Hello,

Have you tried checking the "smart sizing" box in the remote desktop client tab of the client generator ?
Olivier
TSplus support team administrator
Image

MichaelH
Posts: 49
Joined: Tue Jan 29, 2013 10:24 am

Re: 4k Monitor

Post by MichaelH » Wed Oct 26, 2016 8:49 am

Hi

I havent tried Remote Desktop Client but will try that and choose scale option, I generated a Remote app client.

Thanks

Michael

Post Reply