Updating to 8.40 - OPTIONS PROBLEM
- bytemasters
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- Joined: Fri Oct 02, 2015 10:13 am
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Updating to 8.40 - OPTIONS PROBLEM
After updating one of my systems from 8.30 to 8.40 final, i get an error message after login from my web portal page:
"OPTIONS PROBLEM - CONTACT ADMINISTRATOR".
Where do i have to search? Is this a known issue?
Michael
"OPTIONS PROBLEM - CONTACT ADMINISTRATOR".
Where do i have to search? Is this a known issue?
Michael
Kind Regards
Michael
Michael
Re: Updating to 8.40 - OPTIONS PROBLEM
Hello,
I do not reproduce this issue, have you tried deleting your client's browser cache by pressing ctrl + F5 ?
I do not reproduce this issue, have you tried deleting your client's browser cache by pressing ctrl + F5 ?
Olivier
TSplus support team administrator

TSplus support team administrator

- bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
- Contact:
Re: Updating to 8.40 - OPTIONS PROBLEM
Hello,
yes i did. I tried also to login with a different browser.
yes i did. I tried also to login with a different browser.
Kind Regards
Michael
Michael
- bytemasters
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- Joined: Fri Oct 02, 2015 10:13 am
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Re: Updating to 8.40 - OPTIONS PROBLEM
I get the same error when testing with a different client.
Kind Regards
Michael
Michael
Re: Updating to 8.40 - OPTIONS PROBLEM
Hello,
Could you open a windows explorer on your TSplus, locate and delete these two files if present :
C:\Program Files (x86)\TSplus\UserDesktop\files
Nohttp.txt
StartHTTP.txt
Could you open a windows explorer on your TSplus, locate and delete these two files if present :
C:\Program Files (x86)\TSplus\UserDesktop\files
Nohttp.txt
StartHTTP.txt
Olivier
TSplus support team administrator

TSplus support team administrator

- bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
- Contact:
Re: Updating to 8.40 - OPTIONS PROBLEM
Hello,
i installed the update again, error still there. There are no such files in the tsplus-folder.
What else can i do?
i installed the update again, error still there. There are no such files in the tsplus-folder.
What else can i do?
Kind Regards
Michael
Michael
- bytemasters
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- Joined: Fri Oct 02, 2015 10:13 am
- Contact:
Re: Updating to 8.40 - OPTIONS PROBLEM
I have installed 8.40 on another server now, which is not a portal server. The error does not occure there. Seems that only my portal server comes up with this error.
Kind Regards
Michael
Michael
Re: Updating to 8.40 - OPTIONS PROBLEM
Hello,
Have you deleted the two files I mentioned above ?
Have you deleted the two files I mentioned above ?
Olivier
TSplus support team administrator

TSplus support team administrator

- bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
- Contact:
Re: Updating to 8.40 - OPTIONS PROBLEM
as i wrote in my last post, there are no such files in the tsplus folder.
Kind Regards
Michael
Michael
- bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
- Contact:
Re: Updating to 8.40 - OPTIONS PROBLEM
After completely uninstalling the tsplus-software from my gateway portal server, i could install 8.40 full-setup. I can login to my portal-server now, but not on an other server of this farm. The connection message appears, counts to 3, says connected and closes the connection.
Whats this?
Whats this?
Kind Regards
Michael
Michael