You can not open this file remotely

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felismarsantos
Posts: 8
Joined: Tue Dec 02, 2014 4:41 pm

You can not open this file remotely

Post by felismarsantos » Wed Aug 05, 2015 12:10 pm

Hello,

The TSPluc began issuing the following message, when I open a PDF or XLS file, does anyone know how to solve?

"Can not open this file remotely
because you are not using a generated client. "

Thanks,

Felismar Santos

"Translated by Google"

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: You can not open this file remotely

Post by admin » Wed Aug 05, 2015 1:28 pm

Hello,

This message relates to the "Open on client" feature located in the admin tool / server tile. Make sure you did not add the .pdf extension. More information about this feature can be found here : terminalserviceplus.com/docs/open-files-on-client-side
Olivier
TSplus support team administrator
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