Crash on Logoff.exe

Get help with installation and setup problems
Post Reply
jslarve
Posts: 3
Joined: Tue May 20, 2014 5:57 pm

Crash on Logoff.exe

Post by jslarve » Tue May 20, 2014 6:04 pm

Hello -

I'm using the 15-day demo on a Win7 Ultimate box.

I m setting up an application to publish, which works great.

However, when I close my .EXE, I get the crash window of logoff.exe
Logoff.exe crash window
Logoff.exe crash window
This does not happen if it's configured to log into the desktop and I log off through the desktop.

Only happens when it's a published application.

Any ideas?

Thanks

Jeff Slarve

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Crash on Logoff.exe

Post by admin » Thu May 22, 2014 3:44 pm

Hello,

Can you try this:

1) Replace in C:\Program Files (x86)\TSplus\UserDesktop\themes\Default\runlogoff.exe
By :
C:\Program Files (x86)\TSplus\UserDesktop\files\runlogoff.exe

Then

Open with notepad C:\Program Files (x86)\TSplus\UserDesktop\themes\Default\desktop0.ini

In the paragraph [Top_button]
Change command=....
by
command=runlogoff.exe

[Top_button]
command

Then

Open with notepad C:\Program Files (x86)\TSplus\UserDesktop\themes\Default\mainmenu.mnu
Change
Logoff=%C:\Program Files (x86)\TSplus\UserDesktop\files\runlogoff.exe%$icon$exit.ico
by
Logoff=%runlogoff.exe%$icon$exit.ico
Save
And copy the new mainmenu.mnu into C:\Program Files (x86)\TSplus\UserDesktop\
Olivier
TSplus support team administrator
Image

jslarve
Posts: 3
Joined: Tue May 20, 2014 5:57 pm

Re: Crash on Logoff.exe

Post by jslarve » Thu May 22, 2014 4:38 pm

Hello -

Thanks a lot for your response.

I have checked and double-checked that I've followed your directions, but unfortunately I get the same error.

Just to be sure I understand you correctly, did you mean to copy "C:\Program Files (x86)\TSplus\UserDesktop\files\runlogoff.exe" to the "C:\Program Files (x86)\TSplus\UserDesktop\themes\" and replace the existing runlogoff?

I did that, and modified your mainmenu.mnu then copied it to here " C:\Program Files (x86)\TSplus\UserDesktop\"

Thanks

Jeff Slarve

johndavies
Posts: 58
Joined: Sun Jan 13, 2013 2:20 pm

Re: Crash on Logoff.exe

Post by johndavies » Mon May 26, 2014 10:36 am

Hello,

Can you mail me the ip/port number and a logon/password/domain credential.
I would like to see on-line that problem.

Most probably, the logoff.exe program which crash is the Windows system one.
It is located in c:\windows\system32 folder.

Kind regards

John

jslarve
Posts: 3
Joined: Tue May 20, 2014 5:57 pm

Re: Crash on Logoff.exe

Post by jslarve » Tue May 27, 2014 6:45 pm

Hi John -

Thanks for offering to take a look.

Unfortunately, I don't know an email address for which to send the info.

Could you please send me an email at myfirstname @ mylast dot co m ?

Thank you

Jeff Slarve

Post Reply