Terminal Service Plus

I can't seem to figure out what the SUPPORT.EXE Remote Control Utility does? I've looked through all the documentation, FAQs, etc.

Thanks.

Hello,

This program is only meant for us to connect from time to time to customer's server to help them troubleshoot issues, we do not use it often nowadays. This program is Ammy, a teamviewer like program : http: //www.ammyy.com/en/