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Migrating TSplus license from 1 server to another
Posted: Mon May 06, 2013 5:16 am
by dennis tan
We use cloud resources such as AWS virtual machines(VM) on the cloud. After a period of customer UAT such as for 2 months ends, we will terminate the VM on AWS till next time. As such can the 10 user license for TSplus be transferred to a new cloud virtual machine subscription in future? At any one time, only 1 VM is running.
Re: Migrating TSplus license from 1 server to another
Posted: Mon May 27, 2013 8:59 am
by admin
Hello,
You will need to open a ticket on our support system if you want to rehost your license on a new server.
To do so we need from you the following information :
- Serial Number located in the Admintool
- Purchase order
You should receive the activation program within the next 24 hours.
If you have not received your permanent license within a day, please verify your spam folder and send us a reminder mail with the above required information.
Regards,
TSPlus Support Team