Terminal Service Plus

Hi,
after the upgrade of my gateway to the latest version 12.60.3.25 there is a problem in the load balancing feature.
now some generated client doesn't access to the balanced servers but connect directly to the gateway server.
even if the gateway is not listed in the server to use in the load balancing function.

the HTML5 portal works fine.

in the advanced function there is a log configuration for the load balancing function.
where can I find the log file generated?

Hello,

Sorry for late answer, for urgent matter it is recommended to open directly a support ticket. What you should do is make sure that you checked the "use gateway" box in the loadbalancing tab of the client generator.