Loadbalancing and disconnected user

[bzdega]

Hi,

i have a loadbalanced Farm with 7 TSplus servers. I configured the startparameters on each TSplus server so, that only one session per user is possible and after re-login the user should get his disconnected session.

This works in a singe TSplus installation, but not in a loadbalanced environment. In this scenario a user gets another session when he reconnect after he was disconnected.

How can i manage, that disconnected users gets his old disconnected session in a loadbalanced Serverfarm?

best regards
Michael

[bzdega]

I have activated the "Sticky Session" feature, on my Farm-Controller, but this does not solve the problem.

I only have to setup the loadbalancing on the Farmcontroller? Or do i have to setup the loadbalancing on every server?

[admin]

Hello,

You either need to specify manually each settings on each server independently or use the farm manager for a centralized access on a various set of Windows and load balancing settings. More information on how to set the farm manager can be found here, the most important : https://docs.dl-files.com/tsplus/farm-setup

[bzdega]

sorry, but this is not presice enough.

As i said, i have setup the farmcontroller on server1, add all other application servers (server2-server6) to the farm, configured and activated the reverse proxy on the farm controller (server1) and enabled the Sticky Session feature on the farm controller (server1).

When is use the farm controller feature, what do i have to setup on the application servers?

The docs are also not precise enough about this point.

e.g. the Sticky Session feature is not available in the farm controller settings... and with my configuration a disconnected user always start a new session instead of connecting to his disconnected session.

[admin]

Hello,

Could you open a support ticket and provide us with an access to your server so that we can check this out ?

[bzdega]

done. #10888