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Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Posted: Thu Nov 07, 2019 11:31 am
by Alpin
Hello,
Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7,
when I click on click here to upgrade to 4.5.11.7 in the application, the download available is 4.4.10.30.
What's wrong ?
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Posted: Wed Nov 13, 2019 9:05 pm
by admin
Hello,
The screenshot displays correctly an update from 4.4 to 4.5. You can manually download the update here :
https://dl-files.com/Setup-RDS-Knight.exe
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Posted: Thu Nov 14, 2019 9:25 am
by Alpin
Hello,
The exe for the current installation was "Setup-TSPlus-Security.exe".
Your link is for "Setup-RDS-Knight.exe"
Is this normal that exe name is different ?
When i try to install your"Setup-RDS-Knight.exe", i have the following pop-up:
What's wrnong ?
Best Regards,
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Posted: Wed Nov 20, 2019 9:24 am
by Alpin
Hello,
Since this morning, the direct link into the application for the update is the right one.
This issue is solved.
Thank you.
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Posted: Wed Nov 20, 2019 5:45 pm
by admin
Indeed, thank you for notifying us of this issue.