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Disconnected sessions signing off

Posted: Thu Oct 25, 2018 2:43 am
by Denis Chassé
TSplus 11.60.10.14

I cannot recover disconnected sessions. For example when I disconnect from a session manually by closing the browser page I can't return to that session when I go back to the logon screen. The message "Signing out" appears on the screen before the logon screen reappears.

One weird thing is that I changed the browser used and I did the same tests again. In this browser I also disconnected manually. When I tried to go back to my disconnected session, the right screen appeared (the screen where I was when I disconnected manually) but it only showed for a third of a second. Then after that my logon screen appeared. When I look at the session display, I see that my remote session is not there anymore.

I uninstalled and installed again TSplus, that didn't change a thing.

This is so frustrating.

Re: Disconnected sessions signing off

Posted: Thu Oct 25, 2018 9:30 am
by admin
Hello,

If you are experiencing this issue with the HTML5 web client, edit the settings.js file with notepad located in C:\Program Files (x86)\TSplus\Clients\www\software\html5

And modify the W.send_logoff = true parameter to false.

Re: Disconnected sessions signing off

Posted: Thu Oct 25, 2018 2:28 pm
by Denis Chassé
That did it. Many thanks!