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RDS-Knight Essentials Working Hours vs White List.
Posted: Mon Oct 15, 2018 3:36 pm
by Kiemal
Users from White list cannot login when Working Hours Restriction Enabled.
Any idea ?
Re: RDS-Knight Essentials Working Hours vs White List.
Posted: Thu Oct 18, 2018 10:14 am
by thomasmontalcino
Hello,
Thank you for contacting us.
Could you tell us the client and server timezone?
Also, could you specify how the client is connecting to the server? Is it from the TSplus Web portal?
Kind regards,
Thomas Montalcino
Re: RDS-Knight Essentials Working Hours vs White List.
Posted: Thu Oct 18, 2018 3:08 pm
by Kiemal
Server and client in UTC +1 (Poland).
I connect from home to my server with html5 client.
I am the administrator of these servers, and place my login name in White list.
I will say more than a month ago it all worked well.
Re: RDS-Knight Essentials Working Hours vs White List.
Posted: Mon Oct 22, 2018 5:37 pm
by Kiemal
I do not know why, but the white list now works correctly. I did not change anything except switching on and off work hours.