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WebIME
Posted: Mon Aug 27, 2018 2:23 pm
by spmnemrc
We getting a new message with a specific client
<dialog quote>
WebIME
RDP session not recognized! Running in console session?
OK
<end dialog quote>
Ever seen this?
Re: WebIME
Posted: Mon Aug 27, 2018 2:24 pm
by spmnemrc
This is while trying to start HTML5.
Re: WebIME
Posted: Mon Aug 27, 2018 4:54 pm
by juwagn
Hello,
could you please provide more useful informations?!
1. what TSplus version does your specific client run?
2. what output do you get in browser when calling following link directly on server:
http://localhost/w0j41
3. what Windows version does your specific client use?
4. does it occur permanently?
5. does it occur after full reboot?
Sincerely yours, JW.
Re: WebIME
Posted: Mon Aug 27, 2018 8:54 pm
by juwagn
Hello,
is that possible to get RDP access to this problematic server?
Sincerely yours, JW.
Re: WebIME
Posted: Tue Aug 28, 2018 2:03 pm
by spmnemrc
I think this is a timing thing. When I login to this specific user, I see the dialog for a few seconds then it goes away. Side bar, in the TS Plus Admin Tool under the Applications Tab it is taking over 1 minute to enumerate and display the number Users.
Can you confirm there is timing and retries involved?
Re: WebIME
Posted: Tue Aug 28, 2018 2:34 pm
by spmnemrc
We are also at 80+ connections on this server, all running multiple applications. Some are remoteApp some HTML5.
Re: WebIME
Posted: Tue Aug 28, 2018 2:36 pm
by spmnemrc
What kind of access do you want, I can have you connect to my machine and I can take care of logins or I can connect to yours and I can type the passwords.
admin: Please reread my last message to you!