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User device real screen width and orientation at any time

Posted: Sat Jun 23, 2018 4:28 pm
by madmax
Hello

Since there's situations when the device informs incorrectly their client area size (larger than it really is, as in Motorola E4 case) I would like to know how to get the real screen width and height in centimeters ou inchs at any time (my program can read it to use at start and any time to adapt to changes on orientation).

Thanks for your attention.

Re: User device real screen width and orientation at any time

Posted: Tue Jun 26, 2018 8:36 pm
by admin
Hello,

Hopefully this FAQ will help : https://support.tsplus.net/kb/faq.php?id=68

Motorola supports 720 x 1280 pixels resolution and should work fine with TSplus App and HTML5. Have you tried connecting using a different browser ?

Re: User device real screen width and orientation at any time

Posted: Wed Jun 27, 2018 4:41 pm
by madmax
Hello

I'm using the phone out of the box with chrome. I wil l try sugestões configuration, but I hope this don't mess with other phones, and people here prefer chrome.