User device real screen width and orientation at any time

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madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

User device real screen width and orientation at any time

Post by madmax » Sat Jun 23, 2018 4:28 pm

Hello

Since there's situations when the device informs incorrectly their client area size (larger than it really is, as in Motorola E4 case) I would like to know how to get the real screen width and height in centimeters ou inchs at any time (my program can read it to use at start and any time to adapt to changes on orientation).

Thanks for your attention.

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: User device real screen width and orientation at any time

Post by admin » Tue Jun 26, 2018 8:36 pm

Hello,

Hopefully this FAQ will help : https://support.tsplus.net/kb/faq.php?id=68

Motorola supports 720 x 1280 pixels resolution and should work fine with TSplus App and HTML5. Have you tried connecting using a different browser ?
Olivier
TSplus support team administrator
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madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: User device real screen width and orientation at any time

Post by madmax » Wed Jun 27, 2018 4:41 pm

Hello

I'm using the phone out of the box with chrome. I wil l try sugestões configuration, but I hope this don't mess with other phones, and people here prefer chrome.

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