HTML5 session view larger than screen on smartphones

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madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

HTML5 session view larger than screen on smartphones

Post by madmax » Fri Jun 22, 2018 12:35 am

Hello

I'm testing the newest version of (the great) tsplus on an Android smartphone and the HTML5 session is larger than phone screen (I have to drag to access the close button of the application). Is there any configuration I must set to make the session fit exactly the phone screen ?

Thanks for your attention.

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: HTML5 session view larger than screen on smartphones

Post by madmax » Fri Jun 22, 2018 1:51 pm

Hello

Important details I forgot to mention: the HTML5 session is overlaped by the virtual keys on the main screen of the phone, so it happens at the rigthmost side on landscape view and at the bottom in portrait view.

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: HTML5 session view larger than screen on smartphones

Post by juwagn » Fri Jun 22, 2018 2:03 pm

Hello,

before continue a picture of described problem is very appreciated, thank you!

Sincerely yours, JW.
TSplus HTML5 and Java web engineer

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: HTML5 session view larger than screen on smartphones

Post by madmax » Sat Jun 23, 2018 12:05 am

Hello

As you can see in the landscape image attached, the right side border is under the tree android default buttons on motorola E4 (maximize and close buttons are hidden). I took this on TSPlus website.

Thanks for your attention.
Attachments
Screenshot_20180622-205501.png

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: HTML5 session view larger than screen on smartphones

Post by juwagn » Sat Jun 23, 2018 6:16 am

Hello,

and in portrait mode, is it hidden on the bottom side too?
Looks like your Motorola device reports higher dimensions than really available. Actually no fix for that case, I would need firstly to buy such device. Is it just Motorola E4 or do you have more detailed device name?

Sincerely yours, JW.
TSplus HTML5 and Java web engineer

madmax
Posts: 30
Joined: Sun Sep 18, 2016 3:41 am

Re: HTML5 session view larger than screen on smartphones

Post by madmax » Sat Jun 23, 2018 4:21 pm

Hello

It happens in portrait mode too (bottom gets hidden). It's a Motorola E4 (not plus).

Thanks for your attention.

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