Universal Print results in gaps

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GSIJim
Posts: 7
Joined: Fri Jun 09, 2017 2:24 pm

Universal Print results in gaps

Post by GSIJim » Fri Apr 20, 2018 4:42 pm

When printing from the Universal Printer (latest version) to one of our network printers the output has gaps in the printout (think big vertical lines). This only happens on one of our models of printers (Xerox WorkCentre 7845 PS). Anyone else have this type of issue or have suggestions on a solution?

We have it setup to open the print dialog and like this option as it works for all of our other printers.

hansen
Posts: 137
Joined: Wed Dec 02, 2015 12:23 am

Re: Universal Print results in gaps

Post by hansen » Fri Apr 20, 2018 5:37 pm

Since it's working on all the other printers, and since the Universal Printer actually just creates a PDF, which is then printed on the printer, then it sounds like an issue with the driver on that Xerox. Check if there's a newer driver - otherwise try a different driver than the PS version, like PCL.

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