Terminal Service Plus

We have 5 servers, four are 2012R2 on Intel processors, and one on WindowsServer2016 on AMD Ryzen 1700. That server has some serious issues with login, where, after some time it start disconnecting users soon (5-6sec after login). It never gets to show or start our app set for that user in TSPlus Admin Tool. When this starts to happen, there are less than 10 users online. (Win2012R2 server are handling more than 100 users at the same time)
This login problem des not happen for all users at the same time. Clients having issues are from different systems (Win10, Win7, XP). We do have a lot of experience with TSPlus, and did try all standard helper routines (deleting RDP6 folders at clients, checking startup itmes, etc), but we where unable to resolve issue with this server.

Can you help us? Did we miss something? Are there anyknown issues with WinServer 2016, or with AMD Ryzen processors?

Regards, NB

Hello,

There is an issue with Windows 2016 and Remote App connection being limited to 15 users max. For now the workaround is to use a different connection method until we can fix this. This issue occurred because of a Windows update and we inherited this bug from Microsoft.

Can you please explain "use a different connection method"? When do you expect the problem to be solved?

Best regards, NB

Hello,

You will not have this limitation if you connect using RDP, seamless or use the HTML5. We do not have a solution for this yet.
Please note that this issue is present only on Windows 2016.

Hello,

we have the same issues here.

1x Server 2012, runs fine
2x Server 2016, on both the users will auto logoff, after a short time (2-5 mins).

Pls fix it.

Hello,

We do not have a solution for the 15 users limit with remote app and Windows 2016 yet. The only workaround to this day remains the use of a previous operating system OR a different connection method.

I got 25users for each Server.

If 15Users can be max its ok for me. But on both Server the Users will be disconnected till 1 User left. And yes we run TSPlus as non MS-RDP Server, see Attachments.

(Sry, for my bad english )