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HTML5Service.exe High Memory/Cpu Usage

Posted: Wed Nov 15, 2017 9:51 am
by MichaelH
Hi

On just one of our many Ts Plus servers the html5service.exe is always running very high memory/cpu usage, I realise this is an exe that belongs to Java but i have tried reinstalling Java 64 bit but every time the Ts Plus web servers are running the memory it uses gets higher and higher, the cpu also spikes high usage, any ideas?

Thanks

Alan

Re: HTML5Service.exe High Memory/Cpu Usage

Posted: Wed Nov 15, 2017 12:35 pm
by juwagn
Hello,

did you update to latest Tsplus version?
You can always check how much Java is reusing memory for its virtual machine.

On server directly
A: http://127.0.0.1/w0j41
you can check how much memory is really used of total available. Remember total memory is potentially usable memory, Java doesn't give memory so easy back to system, so 1-2gb in taskmanager is ok.

B: http://127.0.0.1/w0j1
the number of actually used websockets and xhr clients, websockets requires ~50-100mb per client and xhr ~70-200, so in worst case scenario already by 20 connected users you may reach <1-2gb of used memory.

Re: HTML5Service.exe High Memory/Cpu Usage

Posted: Wed Nov 15, 2017 2:31 pm
by MichaelH
Thanks Juwagn

That was very helpful, i'll check the usage using these methods and update to the latest release.

Alan