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I cant connect after installed the update kb4038788

Posted: Mon Oct 09, 2017 1:41 pm
by tomyperez
I have problem with TSplus, I cant connect after installed the update kb4038788. Please Help me

Re: I cant connect after installed the update kb4038788

Posted: Tue Oct 10, 2017 4:47 pm
by admin
Hello,

The solution is to apply the latest update release.

Please download and install this update for TSPlus : http://dl-files.com/data/UpdateRelease.exe

Make sure no users are logged in before installing this update, you can check for remote users by launching a task manager and clicking on the users tab. Disabling your anti virus is also recommended.

A reboot will be required.

You will find more detailed information about TSplus updating process here : http://www.terminalserviceplus.com/docs ... rvice-plus