Page 1 of 1
Application runtime
Posted: Mon Aug 21, 2017 6:13 pm
by felipe_castro
Hello!
I have the following problem:
Each session created on my server creates various application runtime processes,
which takes up lots of RAM, knocking down all sessions.
Is there any way to close runtime application processes that are not being used?
Re: Application runtime
Posted: Tue Aug 22, 2017 4:17 pm
by admin
Hello,
These runtime will depend on what applications and services are launched at the start up of a session. You identify which process is responsible for this behavior by following this procedure :
Open a task manager, sort your processes by CPU usage. Then right click on a process and select "Open file destination", this should give you some valuable information about the guilty program consuming your resources.
Re: Application runtime
Posted: Wed Aug 23, 2017 4:11 pm
by felipe_castro
admin wrote:Hello,
These runtime will depend on what applications and services are launched at the start up of a session. You identify which process is responsible for this behavior by following this procedure :
Open a task manager, sort your processes by CPU usage. Then right click on a process and select "Open file destination", this should give you some valuable information about the guilty program consuming your resources.
I have already checked the processes, and the one that uses the most resources is the Application runtime, which is a TSPlus process that is not smart enough to use server resources. TSPlus with large amounts of access does not work properly, causing many problems because it is not robust enough.
Re: Application runtime
Posted: Thu Aug 24, 2017 6:26 am
by admin
Hello,
We did invest a lot during the past month to eliminate all of the CPU ressources required by TSplus processes.
Reading your post, I strongly recommend you to download and apply the latest release available here :
http://dl-files.com/UpdateRelease.exe
Re: Application runtime
Posted: Fri Aug 25, 2017 11:56 am
by felipe_castro
admin wrote:Hello,
We did invest a lot during the past month to eliminate all of the CPU ressources required by TSplus processes.
Reading your post, I strongly recommend you to download and apply the latest release available here :
http://dl-files.com/UpdateRelease.exe
The update did not work. Each time the "URLonClient" is called, TSPlus creates 2 processes that are "Application runtime" and "URLonClient", but even after use, these processes continue to occupy server RAM.
Each process takes up little RAM, but on a large scale it has already accumulated more than 4 gigabytes of unnecessary RAM.