Hi, we have clients with Mac os Leopard snow... c'ant update chrome or firefox... when open safari, or old chrome, see a withe screen (web connection to server)
where can i found a minimum prerequisites for MAC (OS, browsers, ecc) to allow a connection?
thank you for your attention
Alejandro
Minimum prerequisites for connection with MAC
Re: Minimum prerequisites for connection with MAC
Hello,
provide please pictures of problem, what version do you use and anything that could help.
Additionally if you use https on self signed cert try to switch instead to http and retry again.
provide please pictures of problem, what version do you use and anything that could help.
Additionally if you use https on self signed cert try to switch instead to http and retry again.
TSplus HTML5 and Java web engineer
Re: Minimum prerequisites for connection with MAC
Hi again...
on server have a 10.3, web server available , virtual printer 2.0, last java version on win2012 server 24gb ram (windows clients have not problems)
the user have a Mac osx 10.6.8 (snow leopard) safari 5.0. do not see the tsplus web server page
ask to client for printscreen, but only withe web page is visible, no messages...
too late i post the images, thanks.
on server have a 10.3, web server available , virtual printer 2.0, last java version on win2012 server 24gb ram (windows clients have not problems)
the user have a Mac osx 10.6.8 (snow leopard) safari 5.0. do not see the tsplus web server page
ask to client for printscreen, but only withe web page is visible, no messages...
too late i post the images, thanks.
Re: Minimum prerequisites for connection with MAC
Hello,
may be your user with Mac uses https protocol on unsigned/selfsigned domain or ip, which is not allowed on Mac Safari for longer time.
Try to switch to http only and retry again, as example before https://your_server.com/ after http://your_server.com:443 or http://your_server.com if defaults to port 80. (in such case forced ssl forwarding should be disabled)
Or buy domain, additionally buy certificate from authority or use free one from Let's encrypt.
That was the reason why i wanted to see the picture of issue, to see the address you used, but i assume it was https on unsigned domain or ip.
Safari on Mac/iOS is only one browser that has such limits, so much to prerequisites.
may be your user with Mac uses https protocol on unsigned/selfsigned domain or ip, which is not allowed on Mac Safari for longer time.
Try to switch to http only and retry again, as example before https://your_server.com/ after http://your_server.com:443 or http://your_server.com if defaults to port 80. (in such case forced ssl forwarding should be disabled)
Or buy domain, additionally buy certificate from authority or use free one from Let's encrypt.
That was the reason why i wanted to see the picture of issue, to see the address you used, but i assume it was https on unsigned domain or ip.
Safari on Mac/iOS is only one browser that has such limits, so much to prerequisites.
TSplus HTML5 and Java web engineer