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Norton Auto-protect flags and prevents downloaded remote App
Posted: Mon Jul 17, 2017 2:26 pm
by spmnemrc
FYI: Norton flags the downloaded app when choosing remoteApp for the first time as a virus. Disabling auto-protect for install allows it to pass.
Re: Norton Auto-protect flags and prevents downloaded remote App
Posted: Mon Jul 17, 2017 4:24 pm
by admin
Hello,
We often had some issues in the past with antivirus as we do use some scripting in our code. This is why it is recommend to deactivate your antivirus before installing TSPlus and set an exclusion rule on installation path is also highly recommended.
You will need to set an exclusion rule in your antivirus on the following path on server side : C:\Program Files (86)\TSPlus and C:\wsession
On client side the exclusion is to be set the following path : C:\Users\Nameoftheuser\RDP6
Feel free to contact your antivirus editor to ask them to add TSplus in their white list again :
http://www.techsupportalert.com/content ... ll_Vendors