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Universalprinter V2 installation

Posted: Thu Jun 01, 2017 6:24 pm
by vivburrows
On one tsplus server (32bit win 7) we get the initial setup then it stalls, the log shows as below

2017-06-01 19:18:31.850 Version of our file: 51.1052.0.0
2017-06-01 19:18:31.858 Version of existing file: 51.1052.0.0
2017-06-01 19:18:31.859 Installing the file.
2017-06-01 19:18:31.864 Uninstaller requires administrator: Yes
2017-06-01 19:18:31.864 Leaving temporary file in place for now.
2017-06-01 19:18:31.864 -- File entry --
2017-06-01 19:18:31.864 Dest filename: C:\Windows\system32\mfilemon.dll
2017-06-01 19:18:31.915 Time stamp of our file: 2017-05-12 10:50:46.000
2017-06-01 19:18:31.915 Dest file exists.
2017-06-01 19:18:31.915 Time stamp of existing file: 2017-05-12 10:50:46.000
2017-06-01 19:18:31.916 Installing the file.
2017-06-01 19:18:32.054 Successfully installed the file.
2017-06-01 19:18:32.054 -- File entry --
2017-06-01 19:18:32.054 Dest filename: C:\Windows\system32\mfilemonUI.dll
2017-06-01 19:18:32.065 Time stamp of our file: 2017-05-12 10:50:46.000
2017-06-01 19:18:32.065 Dest file exists.
2017-06-01 19:18:32.065 Time stamp of existing file: 2017-05-12 10:50:46.000
2017-06-01 19:18:32.065 Installing the file.
2017-06-01 19:18:32.070 Successfully installed the file.
2017-06-01 19:18:32.070 -- File entry --
2017-06-01 19:18:32.070 Dest filename: C:\Windows\system32\mfilemon.dll
2017-06-01 19:18:32.071 Time stamp of our file: 2017-05-12 10:50:46.000
2017-06-01 19:18:32.071 Dest file exists.
2017-06-01 19:18:32.071 Time stamp of existing file: 2017-05-12 10:50:46.000
2017-06-01 19:18:32.071 Installing the file.
2017-06-01 19:18:32.075 Successfully installed the file.
2017-06-01 19:18:32.147 Installation process succeeded.
2017-06-01 19:18:32.147 >>> Starting printer spooler.
2017-06-01 19:18:34.232 >>> Registering DLL.
2017-06-01 19:18:34.289 >>> ERROR: while registering DLL.
2017-06-01 19:18:34.300 >>> Stopping printer spooler.
2017-06-01 19:18:34.357 >>> Starting printer spooler.
2017-06-01 19:18:36.450 >>> Adding printer.

V1 installs ok

Re: Universalprinter V2 installation

Posted: Sun Jun 04, 2017 7:50 pm
by adrien
Hello,

Could you please open a ticket by emailing us at support@tsplus.net and give us an access to your server?
This will help us to investigate this issue.

Thank you!