Remote Control Doesn't Work

[bbogedin]

Problem:
User remote control doesn't work. Shows the local rdp session to start loading and then says "Unspecified error" with an ok button and closes out. How can I get shadow session to work? Tried this both using the Session Manager and the elevated command prompt script but same error.

Code: Select all

@echo off
set /p session="Enter the Session ID to shadow:"
mstsc.exe /shadow:%session% /control /noConsentPrompt

Note prior to installing TSPLUS I had RDPWrapper installed and it worked fine with remote control shadow sessions. I uninstalled RDPWrap before TSDPLUS installed. I attempted RDPWrapper after as well but still no luck. So I uninstalled RDPWrap again.

Specs:
TSPLUS Version 10.30.5.23 Mobile Web Version 10 User license
OS Windows 10 Pro x64
Workgroup (not domain)
Running as an a local administrator
Local GPO for both Computer and User configurations set under Remote Desktop Services Host to allow remote control without user permission. Ran gupdate /force successfully


Any ideas to solve?

[bbogedin]

Just following up any ideas? Lots of views but no suggestions on how to fix

I have tried a lot of steps but nothing is working.

[bbogedin]

Further investigation discovered it has to do with the recent windows 10 creators update broke Shadow Sessions. Hopefully someone finds a fix soon.

[dcipher]

Hi

On Windows Server 2016 I have the same cmd file as yourself and it does not work even with a elevated command prompt. However, it does work if I right-click on the icon and choose run as Administrator.

Simon