Terminal Service Plus

We have moved from remote desktop on an old XP machine to TSPlus - all works well except that we connect to our server via an internet connection - as we did with RDP. The problem is that often the remote session hangs and we have to disconnect and reconnect - I guess due to the internet connection ? Are there any settings I can change to avoid this? seems as soon as the connection gets some high latency for a short period or whatever it hangs. Any setting changes or other options anyone can suggest - staff get very frustrated with the hangs.

thanks

Alan Houghton
Melbourne
Australia

Hi Alan,

Where were your old RDP server hosted? If you're hosting the new TSplus at the same location, it shouldn't make much of a difference.

If users are on very limited connections, then it might be an idea to setup network QoS on their router, so RDP traffic gets priority over everything else.