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Remote App Launched double

Posted: Wed May 10, 2017 3:39 pm
by cleung
Hello,

We've 2 servers, server 1 is running 2008R2 and server 2 is running 2012R2. Both servers are updated to 10.30.5.8, and have configured to launch floating panel upon login. when users login, Remote App launched twice on server 1 but only once on server 2.

any idea how to fix this?

Re: Remote App Launched double

Posted: Thu May 11, 2017 10:30 am
by admin
Hello,

I recommend you to re apply the latest update on the on which you have this issue.

Re: Remote App Launched double

Posted: Tue May 30, 2017 12:41 pm
by cleung
Hello,

i tried but it doesn't work. Remote App still launched twice.

Re: Remote App Launched double

Posted: Wed May 31, 2017 8:22 am
by admin
Hello,

If you installed the latest update and generated a new connection client, could you delete the cache of previous client by following this procedure : http://www.terminalserviceplus.com/docs ... ted-client