Remote App Launched double

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cleung
Posts: 19
Joined: Wed May 10, 2017 3:09 pm

Remote App Launched double

Post by cleung » Wed May 10, 2017 3:39 pm

Hello,

We've 2 servers, server 1 is running 2008R2 and server 2 is running 2012R2. Both servers are updated to 10.30.5.8, and have configured to launch floating panel upon login. when users login, Remote App launched twice on server 1 but only once on server 2.

any idea how to fix this?

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: Remote App Launched double

Post by admin » Thu May 11, 2017 10:30 am

Hello,

I recommend you to re apply the latest update on the on which you have this issue.
Olivier
TSplus support team administrator
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cleung
Posts: 19
Joined: Wed May 10, 2017 3:09 pm

Re: Remote App Launched double

Post by cleung » Tue May 30, 2017 12:41 pm

Hello,

i tried but it doesn't work. Remote App still launched twice.

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admin
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Re: Remote App Launched double

Post by admin » Wed May 31, 2017 8:22 am

Hello,

If you installed the latest update and generated a new connection client, could you delete the cache of previous client by following this procedure : http://www.terminalserviceplus.com/docs ... ted-client
Olivier
TSplus support team administrator
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