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Access denied for Administrator on release 10.20.4.28

Posted: Sun Apr 30, 2017 7:21 am
by konzept6
After updating my systems to 10.20.4.28 i randomly get a popup after login saying "Access denied. Ask your Administrator". Then the session will be logged of.

Seems to be a bug in the new realease.

A quick solutiion whould be good.

Michael

Re: Access denied for Administrator on release 10.20.4.28

Posted: Mon May 01, 2017 11:46 am
by admin
Hello,

Could you open an admin tool / licensing tile and click on "Current system audit" to make sure that all lights are green. If not, reapply the latest update and reboot.

Re: Access denied for Administrator on release 10.20.4.28

Posted: Mon May 01, 2017 1:27 pm
by konzept6
iHi,

surely i checked this on every system. All lights are green and all system are on 10.20.4.28.

It never happened before, only since this update. It does not happen with the webclient.

I tried this with different Users, mainly with Domain-Admins and local Admins.

Re: Access denied for Administrator on release 10.20.4.28

Posted: Mon May 01, 2017 2:49 pm
by konzept6
As i also mentioned in the ticket with Olivier, the error message comes from the Runtime process (32 Bit) AutoIt which starts in every user session.

I saw this in the taskbar and in the taskmanager just before the session is logged off.

This process leads to the svcr.exe in c:\wsessions.

I use WIndows Server 2012 R2 on every system.

Re: Access denied for Administrator on release 10.20.4.28

Posted: Mon May 01, 2017 4:11 pm
by konzept6
i'm wondering what the difference is between webclient login and windows client login.

Can this be an issue with the universal printer?